Privacy Policy for Coolerheatnovo

Effective Date: December 9, 2024

At Coolerheatnovo, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information when you interact with our website:

  • Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect personal information such as your name, email address, shipping address, payment details, and phone number.
  • Non-Personal Information: This includes data such as your IP address, browser type, device information, and browsing behavior (pages visited, duration of visit, etc.). We may collect this information to improve our website functionality and enhance user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Orders: We use your personal data to process and fulfill your orders for products or services.
  • To Improve Our Website: We may use non-personal data to analyze trends, track user engagement, and improve our website’s performance.
  • To Communicate with You: We use your contact information to send order confirmations, shipping updates, and promotional content (if you’ve opted in).
  • To Offer Personalized Services: We may use your preferences to recommend products that suit your needs.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are obligated to protect your information and use it only for the purposes of performing their services.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small text files that are stored on your device and help us remember your preferences and improve website functionality. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access your personal data: Request a copy of the personal data we hold about you.
  • Correct your personal data: Request the correction of any inaccurate or incomplete data.
  • Delete your personal data: Request the deletion of your personal data, subject to certain legal conditions.
  • Opt-out of marketing communications: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to read the privacy policies of any website you visit.

8. Children’s Privacy

Coolerheatnovo does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this page regularly for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

  • Email: [email protected]
  • Phone: (423) 538-9694
  • Mailing Address: 1220 Rice Cross Rd, Piney Flats, Tennessee (TN), 37686, United States

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.